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Business Continuity Management

What is Business Continuity Management?

Business Continuity Management (BCM) is a holistic process designed to ensure critical business operations continue in the event of a disruptive event. The goal of any BCM is to provide the organization the ability to respond effectively to the impacts of a range of threats that could cause a cessation or degradation below acceptable levels of business services and products.

Now…

Successfully building a BCM system is more than understanding your organization, it’s understanding the functions that are performed, their criticality to the overall operation and the interdependencies between each function. It’s about being able to look at your organization from a different perspective, we call this the Impact Centered Approach (ICA), but more on that later.

Finding the time and resources to accurately map out operational functions and organizational structure is extremely difficult.  Because of that, the biggest challenge we see our clients face is understanding the potential impacts of losing certain operational functions.

Ready… Set… Go!

Whether you are looking for an ISO 22301 certified Business Continuity Management System (BCMS) or just need to make sure your organization’s essential functions and services are available when you and your clients need them, you are in the right place.  The best Business Continuity Plan (BCP) starts with the right consultant who can understand your functional requirements, map out your organizational structure and understand the risks to your organization.

Where to Turn?

We help our clients develop & implement the right Business Continuity Plan for their organization.  Our plans empower your organization to efficiently and cost effectively handle the impacts of disruptive forces.  Our team of consultants has over 20 years of BCM experience and our client’s success is directly related to our proven process:

Why Pivot Point Security?

Our Approach

Our approach to BCM is completely unique.  We focus on the “impact” to your business, not the “disaster”.  Why does this matter?

If the power goes out in your home, can you still live there?  It depends on how long the power is out.  Here the ‘disaster’ is, “my power is out” but the ‘impact’ can be both significant or minimal depending on how long the loss of power lasts.  When the power is out you care very little about how it went out and quite a lot about how to restore it quickly before the food in your refrigerator spoils.

Your business functions the same way.  Your people who manage and fulfill your operations don’t necessarily care how your email servers went down, your business cares how long they will be down, where you are in your operational cycles, and how essential email functionality impact’s your customers’ operations.  Using the Impact Centered Approach, we can understand the impact of disruptive events regardless of the actual causal disaster.

Here’s the deal:

The Impact Centered Approach affords extremely beneficial results:

  • Efficiency & Scalability
    • You can clearly prioritize and address the most crucial parts of your operations
    • You only implement the elements of your plan that are needed to address the impacts you choose are important
  • Accurate Operational Comparisons
    • Traditional BCPs will relate all functions of your business to revenue.  This fails to value parts of your organization that are extremely critical but do not directly generate revenue.  The Impact centered approach allows you to compare the importance of one operation (eg. Sales) to another (eg. HR, Finance).
  • Visibility
    • With our scoring system, you can clearly see the places in your organization that are the most vulnerable and where to place valuable resources.

Our Staff

Every consultant you speak to at Pivot Point Security is a full-time employee.  We believe staffing our organization with quality full-time experts gives our clients a level of service a one-and-done contractor cannot provide.

We also carry the most relevant and respected certifications in the industry, including Certified ISO 22301 Lead Implementer & Certified Business Continuity Planner (CBCP).

Our Process

Your business is unique and brings its own unique challenges; however, The Pivot Point Security Proven Process is successful across all industries, organization sizes & corporate cultures.

Our process allows us to get started right away.  If someone tells you they need to “watch your business operate” before starting to assess your organization, their process will waste your time and money.

If you would like to learn more about working with Pivot Point Security, contact us here:

Contact Pivot Point
ISO 22301 Roadmap