Client Satisfaction

An Unwavering Commitment to Your Security

As a leading information security firm, our success is tied to our customers’ goals. We only win when our clients win. We never settle for anything less than the highest level of service.

Net Promoter Score

Our team needs to know we are always delivering the best possible service, therefore we regularly employ the Net Promoter Score technique to gauge our clients’ satisfaction. This loyalty metric allows us to quickly determine if there are any issues with our services so we can immediately address them.


Our Net Promoter Score for the current year is an 88. This “Excellent” rating places Pivot Point Security’s customer satisfaction above many world-class companies.

To learn more about how Pivot Point can help you meet your company’s information security goals, schedule an appointment.